Introduction

Welcome to the Critical Incident Stress Management (CISM) page of SKYbrary!

Here you will find a brief overview on CISM and the implementation guidance materials provided on SKYbrary.

According to the EU Regulation No 2017/373 each ANSP in Europe should have established a CISM programme since January 2020.

Description

CISM is an interlocking and comprehensive peer-based programme to support colleagues after experiencing a critical incident. The aim is to manage the stress reactions caused by the critical incident and restore the individual's ability to work.

A critical event is not defined by the severity of the event, but always refers to the individual reactions of the person affected.

The internationally recognized definition of a critical incident is therefore:

A critical incident is any situation that causes a person to experience unusual strong stress reactions that the person perceives as disturbing or disabling.