Definition

HERA: Human Error in ATM

Human Error in ATM

Safety is at the heart of the aviation system and, for years to come, human beings will remain its core element. Visible human errors are only the tip of the iceberg, there are many more beneath the water. It is a truism that incidents tend to be the result of a chain of causal/contributory events. Looking at these chains of events makes it possible to consider the whole system, not just the individual. The human factor input/involvement is of value because it is one of the ways in which the scope of error causation can be extended from the so-called ‘person at the sharp end’ to the wider organisational aspects.

HERA, by refining our understanding of errors and their associated contextual conditions, will contribute to a safer ATM system.

Description

The Human Error in European Air Traffic Management (HERA) is a EUROCONTROL project dedicated to the human factors perspective in incident/accident investigation, safety management and prediction of potential new forms of errors arising from new technology.