Why?

The role of Human Factors (HF) in air traffic management (ATM) system design, evaluation and implementation is critical, particularly as a balanced trade-off between humans and automation is necessary and inevitable for future air traffic growth. However, project managers are faced with the following challenges:

• HF issues that are complex and difficult to identify
• HF interventions made too late
• Justifying resources and budget for HF
• Acceptance by end users
• Applying HF flexibly, not prescriptively

These challenges led to five principles on which to structure the HF Case: