HindSight 9 - The airline passenger - a partner in the safety management system or an obstacle to it
HindSight 9 - The airline passenger - a partner in the safety management system or an obstacle to it
Publication info
Category
Safety Culture
Safety Management
The passenger is a key partner in the safety management system. However, the cooperation of the passengers is not something that we can take for granted even though they have a direct stake in the safety of the flight.
